Privacy policy

ALCHEMY WORX
TOUCHSTONE USER ACCESS TERMS
PLEASE READ CAREFULLY BEFORE ACCESSING THE SOFTWARE VIA THIS WEBSITE:

At Alchemy Worx, Inc. (“we” and “us”), we take the privacy of our users seriously. We believe in safeguarding the privacy of our users while providing a personalized and beneficial service. This Privacy Policy explains how the information you provide to us during your use of www..touchstonetests.io and www.alchemyworx.com (each a “Site”) is protected by us. By using the Site, you consent to the collection and use of your information by us in accordance with this Privacy Policy.  If we update or modify this Privacy Policy, we will post the changes on this page so that you will always have the ability to know what information we collect, how we use the information, and under what circumstances we deliver the information. Your continued use of this Site after any changes are posted constitutes your acceptance of the new terms.

If you have any requests or queries at any time concerning your personal information or our practices, please email us using the form provided in the “Contact Us” section of the Site or write to us at: Alchemy Worx Inc 3355 Lenox Road, NE, Ste. 1150, Atlanta, GA 30326, USA or Alchemy Worx Ltd 4th Floor, 1 New Oxford Street, London, WC1A 1LW, UK.

What Information Do We Collect?

There are several areas on our Site where we request information from you. If you register to use any limited access portion of the Site, we ask for your information so that we can deliver services to you, to enhance your visit to our Site, to follow up with you after your visit, or respond to other communications from you.  We also collect personal information from you when you submit an inquiry via the “Contact Us” portion of the Site or ask to be placed on the Touchstone Subject Line Gold or Alchemy Worx email list. In order for you to gain access to the full selection of features offered on the Site, we may also collect information relating to your industry sector and your email service provider.

We will only collect your personal information, including name, address, phone number, email address, other demographic details, etc., when you provide it to us and it will only be used for the purposes outlined in this Privacy Policy. If you are a registered user, your information will be stored in the “My Account” area of the Site.  The personal information you provide to us will be kept confidential and used only by us and our third party providers as necessary to fulfill the requests you make of us.  It will not be passed to third parties for their marketing purposes.  In the event that you choose to contact us via any links provided on the Site, any information you have stored in your signature block will be uploaded into the email and sent to us.  You acknowledge that this information is sent to us voluntarily.

Your Right to Choose/Access to Your Information

Any information that we collect from you on the Site is information that you specifically and voluntarily provide. Upon request, we will take reasonable efforts to provide you with access to your information to review it for accuracy and make any modifications that you deem appropriate. You may modify your account information through the “Manage My Account” portion of the Site. In the event that you need to modify any non-account information or you no longer want us to process or utilize your information in accordance with this Privacy Policy, please contact the Alchemy Worx Privacy Officer using the information provided below in the “Contact Us” portion of this Privacy Policy.

How We Use Your Information

We use personal information collected in the following ways: to notify you about the latest news and promotional offers, to provide invoices, receipts, articles, and reports, to notify you of changes to our Site and to provide better services to you. We may also use and share with our business partners and other reputable vendors, information provided in aggregate form to help us analyze, develop and manage both the services and the Site. Such aggregated information will not contain any personal information of any users of the Site.  Additionally, we may disclose or access your account information when we believe in good faith that the law requires it. When we send emails to you, our third party service provider, or we may track who opened the emails and clicked the links.

Payment for Services

Payment for the services online is facilitated by a third party and not Alchemy Worx. We do not store credit card details nor do we share customer details with any third parties. ALCHEMY WORX ASSUMES NO RESPONSIBILITY FOR YOUR USE OF ANY PAYMENT PROCESSING SYSTEM VIA THE INTERNET.  WHEN YOU SUBMIT YOUR CREDIT CARD INFORMATION FOR PAYMENT OF THE SERVICES, YOU DO SO UNDER THE TERMS AND CONDITIONS SPECIFIED BY THE THIRD PARTY PROVIDER. WE DO NOT GUARANTEE THE SECURITY OF YOUR INFORMATION WHEN PROCESSED BY A THIRD PARTY PROVIDER.

Logon Credentials

In some cases, you can use the Site without sharing any information about yourself. However, to utilize the services you are required to use your “Logon Credentials.” It is your responsibility to protect your Logon Credentials. If you believe they have been compromised, contact us immediately using the contact information provided in this Privacy Policy.

Unsubscribing from the Newsletter

If you wish to stop receiving emails at any time, please use the unsubscribe link at the bottom of every email, reply to the email with unsubscribe as the subject line, or write to us at Alchemy Worx Inc 3355 Lenox Road, Ste. 1150, Atlanta, GA 30326 telling us that you do not want to receive email from us anymore.

Cookies - What are they and how do we use them?

Cookies are bits of electronic information that a web site can transfer to your hard drive to help tailor and keep records of your visit to that site. Cookies allow us to customize your visits to this Site to your individual preferences, helping us provide you with the best possible service on our site. Most Internet browsers automatically accept cookies, but you can change your settings so that you are notified whenever you are sent a cookie or you can change your browser to prevent use of cookies, although if you do disable cookies from your browser you may not be able to access certain sections of the Site.

Links

This Site may contain links to other websites. The websites to which we link are not controlled by us. We are not responsible for the availability or accuracy of any third-party website or any information, content, products, or services accessible from such third-party websites. Once you leave the Site and visit another website, be aware that those websites have terms and conditions that differ from the provisions provided here. Please note that we are not responsible for the privacy practices of other websites. We recommend you read the privacy policies and terms of use located on any other website. ALCHEMY WORX EXPRESSLY DISCLAIMS ANY AND ALL LIABILTY RELATED TO ACTIONS OF SUCH LINKED WEBSITES, THEIR TERMS AND CONDITIONS, OR THE CONTENT OF SUCH WEBSITES.

The Security of Your Information

We strive to protect the privacy of the information that you share with us.  We have undertaken reasonable efforts to implement security measures designed to protect all data we collect against unauthorized access.  We utilize the industry standard security measures available through your browser, so that it is unlikely that your information can be read as it travels over the Internet. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.  As a result, although we strive to protect your information, we cannot ensure or warrant the security of the information that you submit to us via the Site and you do so at your own risk.

Children

This Site is not intended for use by persons under the age of thirteen (13). If you are under thirteen (13), do not use this Site. If parents believe their minor children have accessed this Site and provided their personally identifiable information, please contact us using the information provided in the “Contact Us” section below.

The Integrity of Your Information

We use the information that you provide to us only for the purposes for which you submit such information and not in any way that is incompatible with the purposes for which it was collected. We provide mechanisms by which you can amend or update your information as described in the “Your Right to Choose/Access to Your Information Section.”

Transfer of Business Assets

As part of our business strategy, we might acquire, buy, be acquired, or merge with other businesses or assets.  In such transactions, customer information generally is one of the transferred business assets.  Also, in the event that we, or substantially all of our assets are acquired, both personally identifiable and non-personally identifiable information will be one of the transferred assets.

International Data Transfers

The use of a web site to collect and process personal information may inevitably involve the transmission of data internationally. By visiting and using our Site you acknowledge that your data and information may be transmitted internationally and agree to the transmission of your data and information in this way.

Safe Harbor Data Privacy Notice

Alchemy Worx abides by the European Union (“EU”) Safe Harbor Framework Principles for protecting the privacy of data flowing from the EU to the United States. This portion of our Privacy Policy outlines our general policy and practices for implementing the Safe Harbor Principles, including the type of information to which this notice applies, how we use personal information, and the choices individuals have regarding our use of, and their ability to correct, that personal information. If there is any conflict between the policies in this notice and the Safe Harbor Principles, the Safe Harbor Principles will govern.

Alchemy Worx complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Alchemy Worx has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Alchemy Worx’s certification, please visit http://www.export.gov/safeharbor/

International Clients

Alchemy Worx enters into email marketing agreements with its clients in the EU that may include the processing of information relating to our clients' customers. In these agreements, the EU client agrees and recognizes that it is the “data processor” for the purposes of data protection legislation. This means that our EU clients are responsible for complying with the data protection legislation in the relevant Member State before they send their customer data to Alchemy Worx for processing. Any data processed by Alchemy Worx is only disclosed to third parties at the request and direction of its EU clients as the data controllers, or when required by law. Any information that our EU clients identify as sensitive will be treated as such.

Sensitive Information

"Sensitive information" is a subcategory of personal information. Sensitive information is defined as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or the sex life of the individual. Sensitive information also includes personal information received from a third party where the third party treats and identifies it as sensitive.

Disclosure

We will comply with the Safe Harbor Principles with respect to disclosures of sensitive information, including, when applicable, obtaining the individual’s explicit consent prior to disclosing sensitive information to a third party or using sensitive information for purposes other than those for which it was originally collected or subsequently authorized by the individual. Transfers of information permitted under this notice, either to third parties or within Alchemy Worx, include the transfer of data from one jurisdiction to another, such as transfers to and from the United States of America. Alchemy Worx will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Alchemy Worx conducts compliance audits of its relevant privacy practices to verify adherence to this Policy. Any employee that Alchemy Worx determines is in violation of this policy will be subject to disciplinary action up to and including termination of employment.

Privacy Officer

Alchemy Worx has a Chief Privacy Officer who is responsible for the internal supervision of Alchemy Worx privacy policies. Alchemy Worx educates its employees about compliance with the Safe Harbor Principles and has self-assessment procedures in place to ensure its compliance.

Dispute Resolution

Alchemy Worx participates in the BBB EU Safe Harbor dispute resolution process. If an individual feels this company is not abiding by its posted privacy policy or is not in compliance with the Safe Harbor principals, he or she should first contact Alchemy Worx‘s Compliance Manager by email at privacy@alchemyworx.com. If the individual does not receive acknowledgment of his or her inquiry or the inquiry has not been satisfactorily addressed, the individual should then contact the BBB EU Safe Harbor Dispute Resolution Program. The BBB will act as a liaison to Alchemy Worx to resolve the person’s concerns.

Individuals can contact the BBB EU Safe Harbor Dispute Resolution Program at:

Council of Better Business Bureaus, Inc.
BBB EU Safe Harbor
3033 Wilson Boulevard, Suite 600
Arlington, VA 22201
USA

www.bbb.org/us/safe-harbor-complaints

Changes to our Policy

We reserve the right to make changes to our Privacy Policy, and we will post those changes on this page. Please review this page on a regular basis for changes. We will use information in accordance with the Privacy Policy Statement under which the information was collected.

Contact Us 

If you have questions or concerns regarding this Policy, you should first contact the Chief Privacy Officer at either contact address listed below or via email at privacy@alchemyworx.com

Alchemy Worx Inc,
3355 Lenox Road, Suite 1150
Atlanta, GA 30326
USA

Alchemy Worx Ltd
Aldgate Tower
2 Leman Street
London,
E1 8FA
United Kingdom


4852-6674-7672, v.  5
Touchstone